Wholesale FAQ

Q: How do I apply for a wholesale account?
A: Please email us and we will take you through the process.

Q: Are all the products in your line available for wholesale?
A: Yes.

Q: What is the minimum quantity order?
A: Minimum wholesale order quantity is 51 units – made up of all products.

Q: How can I buy small quantities for my practice or salon?
A: Check our list of stockists in South Africa to locate your nearest supplier and place your order directly with them. Alternatively, our products can also be purchased on Takealot.

Q: Do you have marketing materials we can use for your products?
A: Yes we do. Please go to the marketing page. If you can't find what you are looking for please send us an email with your request.

Chrissanthie Cleansers FAQ

Q: Are the products safe for eyelids?
A: Yes. All products are designed by an Eye Specialist / Ophthalmic Surgeon to be absolutely safe to use on eyelids. The Eyelid Cleansers are provided to patients and clients by Optometrists, Ophthalmologists, Pharmacists and Beauty Professionals on a daily basis for optimal eyelid and lash hygiene.

Q: Do I need to dilute the Gel Eyelid Cleanser?
A: No. You simply place a dot of gel on your finger or makeup brush, lightly wet your fingers or makeup brush, and then gently rub the lash line to create a foamy consistency, and then rinse well.

Q: Can I make a diluted solution with the gel, label it as my own, and sell it to clients?
A: No, this is a potential health hazard. Always be concerned for your clients’ eye health before lash extension health. Mixing ingredients without knowledge of reactions and shelf life, and allowing clients to use on their eyelids, could cause serious damage to the delicate eye tissue. It is illegal to sell a home-brew cosmetic or health product in most countries.

Q: Should I use a cotton swab on eyelash extensions?
A: A cotton swab is fine to use on natural lashes and eyelids, but it’s not a good idea to use a cotton swab or Q-tip to cleanse eyelash extensions. The cotton fibres or lint might become entangled, and tug on the lashes.

Q: Are the Cleansers safe to use if I wear contact lenses?
A: Yes. Remember to take your lenses out before cleansing, and rinse thoroughly.

Q: Are the Cleansers safe for eyelash extensions?
A: Yes, our Cleanser products are recommended worldwide for eyelash extensions pre-application cleansing, for optimal aftercare hygiene of lashes, and for the continued health of the natural lashes. Lash Experts have shown that using Chrissanthie Eyelid & Lash Cleanser products significantly improves retention.

Q: Can I dilute the Eyelid Cleanser Gel to use in my salon?
A: We don’t advise dilution at all. You will be diluting the active ingredients, as well as the preservatives, and thus open the product up to contamination and bacteria. Diluting will reduce the effectiveness of the active ingredients.

Q: Do I need to dilute the Foam Cleanser?
A: No, it is designed to be used as it is – a rich, creamy mousse-like foam. Apply a puff of foam to your finger or makeup brush, and gently rub to clean the eyelid, lash line, and between the lashes, and then rinse well.

Q: Should I use a mascara wand or soft makeup brush to cleanse eyelash extensions?
A: A soft make up brush is best to get in between lashes and right down to the eyelid. A mascara wand has been known to tug at lash extensions.

Q: Does the tea tree in the products sting?
A: It might if you use too much, if you open your eyes during cleansing, or if you don’t rinse thoroughly.